Last updated: November 1, 2026
This notice explains how Maxinus handles personal information connected with maxinus.com. Contact us at support@maxinus.com, +447473987061, or 104 Hartopp Rd, Leicester LE2 1WF, UK.
Information we handle
When you contact us, we receive the details you provide, such as your name, email address, message, and relevant order information. If you create an account, we process the account details needed to maintain it. When ordering becomes available, order information may include your billing details, purchased guides, transaction status, and download records.
The website and its service providers may also process technical information needed to operate and protect the site, such as IP addresses, browser information, timestamps, and security logs. Cookies and similar technologies are explained in our Cookie Policy.
Why we use information
We use relevant information to answer inquiries, manage accounts, fulfill available orders, provide support, maintain records, prevent misuse, and meet legal obligations. The lawful basis depends on the purpose: taking requested steps or performing a contract, complying with law, our legitimate interests in operating and protecting the business, or consent where required.
Where a legitimate interest is used, you may object to the processing. Where consent is used, you may withdraw it without affecting earlier lawful processing. We do not add you to marketing communications merely because you contact support.
Service providers and disclosures
Information may be handled by providers supporting website hosting, technical administration, security, communications, and, when enabled, payment processing. They receive information relevant to their role. We may also disclose information when legally required or to address fraud and enforce rights. Do not send payment card numbers by email or contact form.
If personal information is transferred internationally, applicable transfer requirements must be met, including appropriate safeguards where required. You can ask us about the providers and safeguards relevant to your information.
How long we keep information
We retain information according to its purpose, the time needed to resolve an inquiry or dispute, applicable accounting and legal obligations, and security needs. We then delete or anonymize information when it is no longer needed. Contact us for the criteria relevant to a particular record.
Your choices and rights
Depending on applicable law, you may request access, correction, deletion, restriction, or a portable copy of your information, and may object to certain uses. Some rights have legal exceptions. Contact support@maxinus.com; we may need proportionate identity verification.
You may complain to your local data protection authority. In the UK, this is the Information Commissioner’s Office. Contacting us first may help us resolve your concern, but is not required.
Required information and security
Details needed to answer a request, create an account, or fulfill an order must be provided for that function to work. We use reasonable technical and organizational safeguards; no internet transmission can be guaranteed completely secure. The site is intended for adult business learners, and we do not knowingly seek information from children.
Updates
We will update this notice when our practices change. The date above identifies the latest version.